Frequently Asked Questions
Can I have a sample order for this product?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
How do you ship the goods and how long does it take to arrive?
We usually ship by air or ocean shipping, taking 10-30 days. For samples or small orders, we use DHL, UPS, FedEx, or TNT, which usually takes 3-5 days.
Do you have certificates for raw materials?
We maintain long-term cooperation with qualified ISO9001 and ROHS raw material suppliers to ensure quality from the source.
Do you offer OEM Service?
We accept OEM and ODM. Product size, material, and design can be customized according to your specific requirements and descriptions.
Do you offer a guarantee for the products?
Yes, we offer a 1-2 years warranty on our formal products.
What are your payment terms and delivery time?
Payment: T/T or L/C for large orders; T/T, Western Union, or Paypal for small orders. Delivery: Samples within 1 week; mass goods usually 15-25 days.
Q-Link Lighting
