Q1. Can I have a sample order?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
Q2. What is the lead time for orders?
Samples typically need 1-3 days, while bulk order production usually requires 1-2 weeks.
Q3. What kind of certifications do you provide?
We hold appearance patents and certifications including CE, ROHS, CCC, ISO9001, PSE, FCC, and EN. We can also apply for specific certifications if your order quantity is sufficient.
Q4. How do you ship the goods and how long does it take?
Small orders are shipped via International Express (3-7 days) or logistics parcels (15-20 days). Bulk orders are shipped via Air (5-7 days) or Sea (20-40 days).
Q5. Is it possible to print my logo on the product?
Yes. Please inform us formally before production and confirm the design based on our sample.
Q6. How do you handle quality control?
Quality is our top priority. Each product is fully assembled and carefully tested before packing and shipping to ensure the highest standards.