Frequently Asked Questions
Can I place a sample order?
Yes, we welcome sample orders to test and check quality. Mixed samples are also acceptable.
What is the expected lead time?
Samples typically take 1-3 days, while bulk order production requires 1-2 weeks.
What certifications do your products have?
We hold appearance patents and certifications including CE, ROHS, CCC, ISO9001, PSE, FCC, and EN.
How are the goods shipped and how long does it take?
Small orders ship via International Express (3-7 days) or logistics parcels (15-20 days). Bulk orders ship by Air (5-7 days) or Sea (20-40 days).
Is it possible to print my logo on the product?
Yes. Please inform us formally before production and confirm the design based on our provided sample.
How do you handle quality control?
Quality is our top priority. Each product is fully assembled and carefully tested before packing and shipping to ensure the highest standards.