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Frequently Asked Questions
Q1: Can you customize the products?
A: Yes, we welcome customization for any sculptures, sizes, colors, and LED effects to meet your specific project needs.
Q2: Are you a direct factory?
A: Yes, we are a professional manufacturer with over 15,000 square meters of production space.
Q3: Can you provide samples for testing?
A: Yes, we can provide free samples for string lights (freight excluded). For giant motif lights, sample lead times vary from 15-20 days.
Q4: What is the typical lead time for orders?
A: 3-5 days for string lights, 7-10 days for tree lights, and 15-20 days for large-scale motif decorations.
Q5: Are these lights suitable for outdoor rainy conditions?
A: Absolutely. Our products feature an IP65 waterproof rating and use pure copper wire designed for prolonged outdoor exposure.
Q6: What payment methods do you accept?
A: We accept T/T, PayPal, Western Union, and L/C.
Q-Link Lighting
