Frequently Asked Questions
When can I expect a price quote?
We typically provide a response within 24 hours after receiving your inquiry.
What is the lead time for mass production?
If the item is in stock, delivery is within 7 days. For non-stock orders, the lead time is approximately 30-40 days.
What are your standard payment terms?
We accept T/T, L/C, PayPal, or West Union. A 50% deposit is required in advance, with the balance due before shipment.
Are you a manufacturer or a trading company?
We are an experienced manufacturer specialized in high-quality acoustic grand and upright pianos and related accessories.
Do you offer self-playing systems for your pianos?
Yes, we can provide specialized self-player systems; please contact us for more technical details.
Do you provide OEM/ODM services?
Certainly. We can discuss specific requirements for OEM/ODM service based on your detailed needs.