Frequently Asked Questions
When can I get the price?
We usually provide a quote within 24 hours after receiving your inquiry.
What is the lead time for mass production?
If items are in stock, delivery is within 7 days. For non-stock orders, the lead time is approximately 30-40 days.
What are your terms of payment?
We accept T/T, L/C, Paypal, or Western Union. Typically 50% deposit in advance and the balance before shipment.
Are you a manufacturer or trading company?
We are an experienced manufacturer specialized in high-quality acoustic grand and upright pianos and related accessories.
Do you have an automatic playing system for pianos?
Yes, we can provide self-player systems; please contact our sales team for more specific details.
Do you provide OEM/ODM services?
Certainly. Please send your specific requirements to our team, and we can discuss the details of your project.