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Frequently Asked Questions
Do you accept retail orders?
Yes, retail orders are accepted, except for products that require a custom mold.
What is the standard lead time?
Sample orders typically take 7-14 days, while mass production requires 30-40 days.
Is there a Minimum Order Quantity (MOQ)?
We maintain a low MOQ; mixed product orders are also available.
How are the goods shipped and how long does it take?
Common shipping methods include sea freight (approx. 20-30 days) and air freight (approx. 7 days).
How is the product packed for shipping?
Lamps are packed in 5-ply export cartons with strong paper board and foam, suitable for express delivery.
Do you offer a guarantee for the products?
Yes, we offer a 2-year warranty for all our lamps.