Frequently Asked Questions
Will the colors of the stained glass lamp fade over time?
No, the color of the stained glass is integrated during the production process, ensuring it remains vibrant and never changes.
Can I order a custom-designed lamp or glass product?
Yes, we have a professional technical team that can produce items according to your specific requirements and designs.
What is the minimum order quantity (MOQ)?
Our MOQ is very flexible; we accept orders starting from 1 piece, and we also accept mixed small orders.
What are your standard payment terms?
Our standard terms are T/T 30% in advance and 70% upon receipt of the B/L copy. For small or customized orders, 100% T/T in advance is required. We also accept L/C and Paypal.
Do you provide samples?
Yes, we can provide samples. For large-sized samples or specific requirements, the cost of production would be charged.
How are the lamps packaged to prevent damage?
We use professional export-grade packaging including foam and sturdy cartons or wooden crates to ensure maximum protection during transit.