Frequently Asked Questions
Do you accept retail orders?
Yes, we accept retail orders, except for products that require a new mold to be opened.
What is the typical lead time?
Sample orders typically require 7-14 days, while mass production usually takes between 30-40 days.
Is there a Minimum Order Quantity (MOQ)?
We offer a low MOQ, and mixed product orders are available to meet your needs.
How are the goods shipped and how long does it take?
Our standard shipping methods are by sea (approximately 20-30 days) or by air (approximately 7 days).
Can I print my logo on the product?
Yes. Please inform us formally before production begins and confirm the design based on our initial sample.
Do you offer a guarantee for your products?
Yes, we provide a 2-year warranty for all our lighting products to ensure customer satisfaction.