Transparency here reduces post-purchase inquiries. We list package contents including the product, USB-C cable, multilingual manual, and warranty card. We highlight sustainable packaging using 100% recyclable materials. Shipping timelines vary by region: EU (5–7 business days) and APAC (10–15 business days). Duties are calculated at checkout, and we offer free replacements for shipping-damaged items.
Service & Solutions
We are a comprehensive solution provider specializing in commercial interior and exterior furnishings, lighting, and decorative accessories. We serve restaurants, hotels, wedding venues, and event spaces with a full range of customizable products. Our capabilities include customization, sampling, and project coordination, ensuring tailored solutions that align with business concepts and functional needs.
Frequently Asked Questions
1. How is the product quality guaranteed?
We support providing a pre-production sample before mass production and conduct a final inspection before every shipment to ensure the highest standards.
2. What products can I purchase from your company?
Our range includes Pendant Lights, Table & Floor Lamps, Wall Lights, Ceiling Lights, Outdoor Lights, Artificial Plants, Wedding Decorations, and Furniture.
3. Why should I choose your service over other suppliers?
We are customer-centric and quality-oriented, having served over 500 global customers. We provide personalized, one-stop service to reduce costs and setup time.
4. What are your accepted delivery terms?
We primarily accept delivery terms such as FOB (Free on Board) and EXW (Ex Works) to suit different logistical needs.
5. What payment methods and currencies do you accept?
We accept USD as the primary payment currency. Payment types accepted include T/T (Telegraphic Transfer) and Credit Cards.
6. Do you offer customization for your lighting products?
Yes, we specialize in customizable commercial lighting and furnishings, allowing you to tailor sizes, materials, and colors to your specific project needs.